Business Analyst (OMS focused)
Valtech is looking for a Business Analyst. Are you passionate about solving our client's business challenges, do you have extensive knowledge of order management processes, and does it excite you to get things done in close collaboration with people around the globe? Then you might be the person we're looking for! The role is to some extent location agnostic, though we prefer fulfilling this role at one of our offices in either Denmark, France, Germany, the Netherlands, Sweden, Switzerland, Ukraine, or the United Kingdom.
A day in the life of a Business Analyst
As a Business Analyst, you fulfil an essential role. You will mainly be responsible for leveraging your expertise in Logistics and Order Management (OMS), to help our clients address and solve their complex business challenges.
On a day-to-day basis, you will be the one to oversee the bigger picture, work closely with your team on crafting, pitching, and delivering an appropriate solution, and support the client in the creation of roadmaps and product backlogs. You will be part of a multidisciplinary, agile scrum team, that consists of people at Valtech's side, as well as the client's.
In addition, you will:
- Lead backlog refinement sessions and continuously drive alignment around business value, to make sure that the user stories in the backlog are delivered. From creating diagrams to consulting stakeholders - you will help your team complete each sprint successfully.
- Act as the (Proxy) Product Owner for the client in the development process, and integrate into the client's organisation to get all the relevant stakeholders aligned on the proposed solution.
- Deliver and maintain artefacts like product roadmaps, backlogs, and a definition of done, as well as design Omni-Channel Order Management processes such as Drop Shipment, Ship from Store and Multi Warehouse Logistics.
We would love if you have
- 5+ years of experience as a Senior Business Analyst in a fast-paced environment like a digital agency, consultancy or similar
- Extensive knowledge about optimising e-commerce and large-scale digital experience platforms, such as Sitecore, Adobe Experience Manager, or Episerver/Optimizely
- A relevant Bachelor/Master's degree
- Excellent English communication skills, both written and verbal
- A we-before-me mindset, always keen to celebrate successes together
What you can expect from us
As said before, we prefer fulfilling this role at one of our offices in either Denmark, France, Germany, the Netherlands, Sweden, Switzerland, Ukraine or the United Kingdom(*). The working conditions therefore depend on local regulations. Some of the many benefits we can already guarantee:
- A competitive salary based on your experience and knowledge
- Plenty of growth opportunities in and beyond your existing profession with our Growth Development Program
- All the flexibility you need to balance your work and private life
(*) Note to non-EU nationals: a valid work permit in one of the countries listed above is required.
Join Valtech
Not only can you help us lead the experience revolution, but you can lead the change. The journey Valtech is on is ambitious and therefore opens doors. The more we grow – the more opportunities there are to take responsibility, implement your creative ideas, and be the innovator and driver to help move us, and our clients, forward.
Does it excite you to join Valtech on this journey? And would you like to become our next Business Analyst?
Then apply today. We cannot wait to hear from you!




About Valtech
Valtech is one of the largest global business transformation agencies. From L'Oréal, Levi's, easyJet, Audi, BMW and Henkel, to Dolby, Dot Foods and Westcon - we design, build and deliver transformative digital solutions for the world's best-known brands.
We operate in the context of new world uncertainties and engage with our clients worldwide to discover new opportunities, design & build digitally driven solutions, and run & continuously optimize outcomes, all while still being mindful of the impact such changing circumstances may have physically and psychologically.
As a multi-award winning agency, we build intuitive, frictionless and connected experiences that improve human lives and make our clients' businesses grow.
Workplace & Culture
At Valtech, we create and shape experiences that aim to meet the versatile needs of our clients and their customers. To get there, we are proactive about facilitating workplaces that adhere to the different needs and expectations of everyone working at Valtech. Our goal is to create an equitable workplace which gives people from all backgrounds the support they need to thrive, grow, and meet their goals.
We are proud to be an equal-opportunity employer committed to diversity and inclusion. We do not discriminate based on race, gender, ethnicity, citizenship, national origin, religion, sexual orientation, age, marital status, disability, veteran status or any other legally protected status. Diversity and inclusion sit at the heart of everything we do here - ensuring everyone has their voice heard and their insights actioned. You can find out more about our Group strategy on our website.
Our Values
We are #onevaltech - a truly connected global agency, centred around the heart of our business: our employees. They portray our values.
🌍 Share - By sharing we evolve. We share knowledge with our peers, clients and colleagues from all over the world. We share to value different perspectives. We share to grow - professionally and personally.
🔥 Dare - By daring we innovate. We dare to explore unknown territories and learn from our experiences. We dare to speak up and be honest. We dare to show our weaknesses and ask for help when needed.
❤️ Care - By caring we flourish. We care about the wellbeing of our employees. We care about our company culture and the quality of the work we deliver. We care about the environmental footprint we leave behind.
Growth & Development
At Valtech, we strive to provide an environment with autonomy and personal and professional growth. To enable this, we have built a Growth Framework, that offers full transparency on how a certain role and career at Valtech can develop. This is supported by our internal Global Academy, that allows you to further advance your skills within your existing field, as well as explore another.
On a day-to-day basis, you will get the chance to learn from, as well as inspire, your peers around the globe in Craft Circles, client teams, or other collaborative communities. In any case, Valtech encourages you to make use of the opportunities our company provides to shape your own path.
The Valtech Content Hub
We are fortunate to be working for clients that make an impact. This allows us to excel in our professions and compose stories we are proud of. As a result, we have a huge collection of cases, blogs, whitepapers and podcasts. Interested to find out what you could become a part of? The Valtech Content Hub has got you covered.
Business Analyst (OMS focused)
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